Episode 354
Cracking the Collaboration Code: The Smart Way to Scale Your Business with Virginia Muzquiz | DFS 354
Get all the inside secrets and tools you need to help you develop your intuitive and leadership skills so you are on the path to the highest level of success with ease. Virginia has learned the key to collaboration and shares her secrets here!
In this episode you will learn:
- Connection and collaboration begin with giving
- Dive deep into clarity on 6 levels
- We all have a drawer of shame, use it to your advantage
Connect with Viginia Muzquiz:
Virginia Muzquiz, known as The Referral Diva®, is the founder of Master Connectors and a globally recognized expert in business networking and referral-based marketing. With over two decades of experience helping coaches, consultants, and sales professionals scale their businesses, Virginia has mastered the art and science of building profitable networks. Through her proprietary Referrals on Demand® system, she empowers heart-centered entrepreneurs to create consistent six-figure revenue streams—without relying on complicated tech or paid traffic.
https://www.linkedin.com/in/virginiamuzquiz/
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Listen in as Jennifer Takagi, founder of Takagi Consulting, 5X time Amazon.Com Best Selling-Author, Certified Soul Care Coach, Certified Jack Canfield Success Principle Trainer, Certified Professional Behavioral Analyst and Facilitator of the DISC Behavioral Profiles, Certified Change Style Indicator Facilitator, Law of Attraction Practitioner, and Certified Coaching Specialist - leadership entrepreneur, speaker and trainer, shares the lessons she’s learned along the way. Each episode is designed to give you the tools, ideas, and inspiration to lead with integrity. Humor is a big part of Jennifer’s life, so expect a few puns and possibly some sarcasm. Tune in for a motivational guest, a story or tips to take you even closer to that success you’ve been coveting. Please share the episodes that inspired you the most and be sure to leave a comment.
Official Website: http://www.takagiconsulting.com
Instagram: https://www.instagram.com/jennifertakagi/
Facebook: facebook.com/takagiconsulting
Wishing you the best,
Jennifer Takagi
Speaker, Trainer, Author, Catalyst for Healing
PS: We would love to hear from you! For questions, coaching, or to book interviews, please email my team at Jennifer@takagiconsulting.com
Transcript
Jennifer, welcome to Destin for success.
Jennifer Takagi:I'm your host, Jennifer Takagi and I have a super fun,
Jennifer Takagi:informative guest today, and I can't wait today we have
Jennifer Takagi:Virginia muskies, and we're going to talk about
Jennifer Takagi:collaboration, and building your business on collaboration.
Jennifer Takagi:Virginia is a sought after speaker, podcast host and mentor
Jennifer Takagi:who believes in the transformative power of
Jennifer Takagi:authentic human connection. Her work has helped 1000s of
Jennifer Takagi:professionals overcome networking frustrations. Haven't
Jennifer Takagi:we had those build high quality partnerships and achieve their
Jennifer Takagi:business goals with joy and purpose when she's not helping
Jennifer Takagi:others create meaningful connections? You can find
Jennifer Takagi:Virginia inspiring audiences on her business by referral podcast
Jennifer Takagi:or leading impactful networking events. Virginia, thanks for
Jennifer Takagi:being here. We know each other from multiple like
Virginia Muzquiz:circles. Oh, we've definitely crossed paths,
Virginia Muzquiz:but never had a chance to actually sit down and have a
Virginia Muzquiz:conversation. So this is really awesome. Thanks, Jennifer. I
Jennifer Takagi:know it's fun. We met on the marketers cruise
Jennifer Takagi:last year, and then again this year, and and then we work with
Jennifer Takagi:Angel tussy and her, you know, have been in her stuff too. So
Jennifer Takagi:super fun to have all the all the different connections. I
Jennifer Takagi:just want to jump right in on it. Like, I think referrals and
Jennifer Takagi:collaborations are amazing. I don't really do it as well as I
Jennifer Takagi:should, slash could. So how did you get into this? Like, what
Jennifer Takagi:led you to it? And what do we need to know?
Virginia Muzquiz:You know, I I got my start. Every time
Virginia Muzquiz:somebody asked me that question, I want to break into song and
Virginia Muzquiz:sing when I was a young warthog, anyway, but when I was a kid, my
Virginia Muzquiz:dad was an entrepreneur, and everybody knew John, so we would
Virginia Muzquiz:go downtown to the Union Hotel. We'd walk in, and the whole bar
Virginia Muzquiz:would be like John. It was like an episode from cheers. So like
Virginia Muzquiz:I learned connecting with people authentically in business from
Virginia Muzquiz:my dad, who was an entrepreneur, and I actually went into
Virginia Muzquiz:education. So my, like, all of my college degrees and
Virginia Muzquiz:everything are in education. And when I moved to St Louis to do
Virginia Muzquiz:my PhD work, I ended up having a family and deciding that I was
Virginia Muzquiz:going to stay but I didn't want to stay in education because I
Virginia Muzquiz:was overqualified for any sort of, like, high school positions,
Virginia Muzquiz:which is where I started. But if I wanted to go the doctoral
Virginia Muzquiz:route, then that was going to mean that I was going to not get
Virginia Muzquiz:tenure in St Louis. So I was either going to have to just be
Virginia Muzquiz:an adjunct making no money at the local community college, or
Virginia Muzquiz:I was going to have to follow the tenure process, which is
Virginia Muzquiz:like every seven years, you get booted out and you have to go
Virginia Muzquiz:somewhere else and beg for tenure. And I thought, like, I
Virginia Muzquiz:don't want to move my kids at 12, you know, like, the more and
Virginia Muzquiz:my husband. How am I supposed to ask my husband to, like, move
Virginia Muzquiz:with me seven times for a career I'm not even thrilled with,
Virginia Muzquiz:like, my job. My job was to psychoanalyze fictional
Virginia Muzquiz:characters and report my findings for discussion. And
Virginia Muzquiz:that sounds like a lot. The more I talk, you know, the more we
Virginia Muzquiz:were talking about whether or not Jane Eyre, you know, had
Virginia Muzquiz:gender identity issues, the more I realized that these people
Virginia Muzquiz:were crazy because there were real world problems happening,
Virginia Muzquiz:and I wanted to do something different. So I decided to stay
Virginia Muzquiz:at home with my kids, and that got old really fast. So one day,
Virginia Muzquiz:Linda came over. This is the perfect referral story. Linda
Virginia Muzquiz:came over and said, Hey, if you sign up and I sign up, Julie
Virginia Muzquiz:will get her car. And I was like, well, Far be it for me to
Virginia Muzquiz:force Julie to ride on a skateboard to work every day. So
Virginia Muzquiz:sure. Awesome lipstick. Why not? So never had any intention of
Virginia Muzquiz:selling it, never had any intention of doing anything with
Virginia Muzquiz:it. Just didn't want to be, you know, the one who kept Julie
Virginia Muzquiz:from winning her car and went to the first Monday night success
Virginia Muzquiz:meeting, and Terry the director, was going around the room, like,
Virginia Muzquiz:Jennifer, what are you going to do this week? And Jennifer would
Virginia Muzquiz:be like, I'm going to sell 10 lipsticks. And she'd be like, I
Virginia Muzquiz:believe in you. That's Oh my god. So she goes around the
Virginia Muzquiz:circle, and I'm like, I thought I was coming for coffee and
Virginia Muzquiz:crumpets. I'm not selling this crap to anybody. And she goes,
Virginia Muzquiz:she goes, I believe in you, and goes to the next person. And it
Virginia Muzquiz:made me so mad that I went out and sold stuff, and I was the
Virginia Muzquiz:number one Mary Kay sales representative in the St Louis
Virginia Muzquiz:market for like years after that, winning diamond rings and
Virginia Muzquiz:whatever. So that was like my first sort of collaboration,
Virginia Muzquiz:because you learn to collaborate with your hostesses. So you find
Virginia Muzquiz:a hostess, you turn that hostess into a referral source, and then
Virginia Muzquiz:you know, you then use the referral chain process and
Virginia Muzquiz:network marketing to make that happen. Join BNI business
Virginia Muzquiz:network international as a Mary Kay lady, and that was great,
Virginia Muzquiz:until it wasn't and I closed. Was my Mary Kay business, and
Virginia Muzquiz:started working for a guy who owned Sylvan Learning Center
Virginia Muzquiz:franchises. And the first year that I worked for him, joined
Virginia Muzquiz:BNI because I was in an area where I didn't know a lot of
Virginia Muzquiz:people, so I needed to borrow other people's influence in
Virginia Muzquiz:order to get my bearings. And after the first year, there just
Virginia Muzquiz:the phone wasn't ringing, and there just wasn't enough money
Virginia Muzquiz:in it for me to keep doing it. And so we started looking at the
Virginia Muzquiz:No Child Left Behind Act in the process of that. So here again,
Virginia Muzquiz:I'm like, Oh, great. Okay, I don't know how to do that, so I
Virginia Muzquiz:call up my mentor. Name is Teresa Simon. She's a owner of
Virginia Muzquiz:the BNI franchises. And I'm like, I don't know how to do
Virginia Muzquiz:this. And she's like, sure, you do. You just need to build a
Virginia Muzquiz:Power team. And I was like, Oh, yes, I do know that, because B
Virginia Muzquiz:and I taught me how to do that. So I went out into a into school
Virginia Muzquiz:districts, and I just started creating power teams. So I
Virginia Muzquiz:started finding all different people that were serving the
Virginia Muzquiz:same kids in ways that I didn't, who could then recommend me to
Virginia Muzquiz:the families, and in return, I found out what they needed and
Virginia Muzquiz:provided reciprocity. I understood that they couldn't
Virginia Muzquiz:give me all the referrals because there were other people
Virginia Muzquiz:who had skin in that game as well. So I just asked for third
Virginia Muzquiz:graders, because you know why in the world of education, you can
Virginia Muzquiz:have the most success, and they attend all the sessions, which
Virginia Muzquiz:means they're the most profitable. So lesson number one
Virginia Muzquiz:in building a great network is find a bunch of partners who
Virginia Muzquiz:know, who have in their network your most lucrative, most likely
Virginia Muzquiz:to be successful client and create reciprocal relationships
Virginia Muzquiz:with them. So I did that the first year we did about $186,000
Virginia Muzquiz:in revenue, which was better than zero. But by the fifth year
Virginia Muzquiz:of doing it, I had taught nine other people how to do that
Virginia Muzquiz:process in different school districts and areas in the
Virginia Muzquiz:territory. And the last day that I worked there, I turned in $2.5
Virginia Muzquiz:million in revenue by building a team of people who could build
Virginia Muzquiz:quarter million dollar business units. And then Theresa came
Virginia Muzquiz:back to me and said, Can you teach the members how to do
Virginia Muzquiz:that. And we bought a friend. We bought an educational franchise
Virginia Muzquiz:called the referral Institute. I did that for five years that
Virginia Muzquiz:that doesn't exist anymore. So I opened my own master connectors
Virginia Muzquiz:business in 2017 and I've been helping entrepreneurs build a
Virginia Muzquiz:quarter million dollar revenue stream by referral without any
Virginia Muzquiz:paid traffic or complicated technology for the last eight
Virginia Muzquiz:years.
Jennifer Takagi:Wow, I am so impressive because it, it is all
Jennifer Takagi:about the connections and who you know, and like bringing
Jennifer Takagi:those people in. Oh my gosh. So I'm an entrepreneur, and I know
Jennifer Takagi:a few people, but I don't, I don't like ask for the thing.
Jennifer Takagi:Maybe I don't know what to ask for. So is there like a clarity
Jennifer Takagi:piece that comes in when you, like, start seeking out who
Jennifer Takagi:would be a good partner?
Virginia Muzquiz:Yeah, there is. So the first there's a
Virginia Muzquiz:clarity piece that you need. And then there's also what I call a
Virginia Muzquiz:curation piece that you need. So the clarity piece, there are six
Virginia Muzquiz:basic things that you need to have clarity on. And you need
Virginia Muzquiz:these. You know, an entrepreneur Jennifer needs these, whether
Virginia Muzquiz:they're selling on their own, like they're direct prospecting
Virginia Muzquiz:and pitching themselves, or if they're asking a partner to
Virginia Muzquiz:pitch for them, because it should be the same pitch. If I
Virginia Muzquiz:pitch for me and you pitch for me, it should be the same pitch,
Virginia Muzquiz:right? It should be the same but it should be more effective when
Virginia Muzquiz:you do it, because it's a third party endorsement. It's not me
Virginia Muzquiz:going I'm so great, because what am I going to say about myself?
Virginia Muzquiz:Hi, Jennifer, I suck. Business with me. Like, even the people
Virginia Muzquiz:who suck say they're great, right? Like, because what do
Virginia Muzquiz:they say? They say 90% of drivers claim they're beyond
Virginia Muzquiz:they're above average. You know, like, we all, none of us think
Virginia Muzquiz:we stink at it so, and if we did, we wouldn't tell anybody,
Virginia Muzquiz:right? So the third party endorsement makes the clarity
Virginia Muzquiz:more leverage. It's a way to leverage that clarity. But
Virginia Muzquiz:here's what you need to have clarity around. One are the
Virginia Muzquiz:people that you want to serve. And there are two levels of
Virginia Muzquiz:that. The first one is your audience, which is, you know,
Virginia Muzquiz:the people that are maybe like, they're interested in your
Virginia Muzquiz:topic. And maybe they're sort of problem aware. They're like, I
Virginia Muzquiz:kind of struggle with that topic. It might not be their top
Virginia Muzquiz:of mind problem, their number one problem, their biggest, you
Virginia Muzquiz:know, challenge, but they're kind of interested in the topic.
Virginia Muzquiz:That's your audience. Now, inside your audience is your
Virginia Muzquiz:avatar, and those are the people who have recognized that I have
Virginia Muzquiz:a network that does not work for me. I go out there, I network. I
Virginia Muzquiz:collect business cards, like, do you have one of these? How many
Virginia Muzquiz:of these do you have? How many stacks of these do you have with
Virginia Muzquiz:rubber bands around them that you dump into a drawer and then
Virginia Muzquiz:you build another pile, and you dump it into the drawer, and you
Virginia Muzquiz:never want to open the drawer, because it's the drawer of
Virginia Muzquiz:shame, like when you open the drawer, you're like, I suck
Virginia Muzquiz:every time you open the drawer, because you didn't do anything
Virginia Muzquiz:with this, right? So, yeah, no. I mean, we all do it. We all do
Virginia Muzquiz:it, right? So the first thing really is to get clear on the
Virginia Muzquiz:audience, but then it's also to get clear on the avatar. So just
Virginia Muzquiz:like not all daisies are all daisies are flowers, but not all
Virginia Muzquiz:flowers are daisies, you need to decide, are you marketing to
Virginia Muzquiz:daisies? Are you marketing to peonies? Are you marketing to
Virginia Muzquiz:yellow roses? What are you marketing to? So that they are
Virginia Muzquiz:problem aware, they know they have the problem, their solution
Virginia Muzquiz:seeking. So inside your audience, there are these
Virginia Muzquiz:avatars that are problem aware, they are solution seeking, and
Virginia Muzquiz:they may even be solution aware. They might be like, I need a
Virginia Muzquiz:coach, and then they're going to go out and figure out who do
Virginia Muzquiz:they want to work with and be most aware. And that's when they
Virginia Muzquiz:become aware of you. So you need to be really clear on all of
Virginia Muzquiz:that. The second thing you want to be very clear about is, what
Virginia Muzquiz:is their pain point? Not what I think the pain point is, what
Virginia Muzquiz:they think the pain point is. So a great example is a
Virginia Muzquiz:chiropractor knows that the cause of all of your ailments
Virginia Muzquiz:are slight misalignments in your spine called subluxations. But
Virginia Muzquiz:if I go to somebody and say, like, I would like to fix your
Virginia Muzquiz:subluxations, I'd be like, whatever. Like, I did not wake
Virginia Muzquiz:up this morning thinking, Oh, these subluxations have to go,
Virginia Muzquiz:No, I think, Wow, I can't move my neck. Or, Wow, my back hurts.
Virginia Muzquiz:Or, Wow, I have a migraine all the time, something, right? So
Virginia Muzquiz:we need to call the problem what the audience and what the avatar
Virginia Muzquiz:call the problem, not what we call the problem. Um, so that's,
Virginia Muzquiz:that's number two. The third thing is, you gotta have clarity
Virginia Muzquiz:about your promise. Again. When I say my promise, right, my
Virginia Muzquiz:promise is, is, is multi layered. I'm going to help a
Virginia Muzquiz:solo entrepreneur so you know exactly who you are. It's you,
Virginia Muzquiz:you do all the things, you wear, all the hats, and I'm going to
Virginia Muzquiz:help you make a solid six figure revenue stream. Why? Because
Virginia Muzquiz:that's what most solo entrepreneurs long for dream of
Virginia Muzquiz:if they could just get to six figures. Right? So I'm going to
Virginia Muzquiz:do that, and I'm going to do it, no paid traffic, no crazy tech.
Virginia Muzquiz:Because what are the two things? I don't have any money to pay
Virginia Muzquiz:for. I don't have any money to do paid traffic, and I need
Virginia Muzquiz:simple tech. A tech, like most solo entrepreneurs, are not
Virginia Muzquiz:techie. They speak and they talk to people and they heal and they
Virginia Muzquiz:but they're not techy. They're not building funnels. And so I
Virginia Muzquiz:have a I use, I use Google workspace. So I teach people how
Virginia Muzquiz:to build, like, a quarter million dollar business on
Virginia Muzquiz:Google workspace for $14 a month. Like, it's not that hard.
Virginia Muzquiz:You don't need a whole lot of schmoozy stuff to do it. So once
Virginia Muzquiz:you're clear on your person, once you're clear on the
Virginia Muzquiz:problem, that the pain, the way they describe it, and the
Virginia Muzquiz:promise that they want from you, then you want to get into what I
Virginia Muzquiz:call the I lost my I just lost my train of thought, the
Virginia Muzquiz:process. So you want to have a simple and easy to follow
Virginia Muzquiz:process. My friend Johnny Byrne, he's like, he's got this process
Virginia Muzquiz:that teaches you how to do great presentations online. You design
Virginia Muzquiz:it. You design, you develop, you deliver. Three steps. You know,
Virginia Muzquiz:when you start designing, when you stop designing, when you
Virginia Muzquiz:stop designing, you start developing, when you start when
Virginia Muzquiz:you finish developing, you deliver. And then you're done.
Virginia Muzquiz:You have the milestones in place. So what is that process
Virginia Muzquiz:that you're going to use. The The fifth thing is your
Virginia Muzquiz:packaging or your pathway. What is the client going to do and
Virginia Muzquiz:how are you going to deliver it? Is it going to be coaching? Is
Virginia Muzquiz:it going to be laser coaching? Are there videos? Are there
Virginia Muzquiz:meetings? Is there one on one? Mentorship? Is it a mastermind?
Virginia Muzquiz:What is the, what is the method that you're going to use in
Virginia Muzquiz:terms of delivery? And the last thing is your pricing, and most
Virginia Muzquiz:people are priced all wonky and wrong, so y'all are pricing
Virginia Muzquiz:yourself way too low, and you bet you're just getting lost in
Virginia Muzquiz:a sea of yuck because you just don't stand out. No, you can
Virginia Muzquiz:always say it's $100,000 but for you, I'll give you 90% off in
Virginia Muzquiz:exchange for a testimonial. You'll get some attention. I
Virginia Muzquiz:mean, you gotta, you gotta be priced properly against your
Virginia Muzquiz:competition, so that the clarity around that right, the clarity
Virginia Muzquiz:around that is, is really key. And then the next part is when
Virginia Muzquiz:you look at your network so you open up your drawer of shame.
Virginia Muzquiz:And you get all those business cards out, need to look at a
Virginia Muzquiz:business card and be like, Okay, this guy is he a referral
Virginia Muzquiz:partner? He's a he is with celerity Media Group, so he
Virginia Muzquiz:clearly is doing some sort of digital marketing, something or
Virginia Muzquiz:other. So could he be a client? Yep, could he for me? Could he
Virginia Muzquiz:be client? Yep, could he be a referral partner? Yep, he goes
Virginia Muzquiz:in the both bucket. So if I look at this financial advisor, I go,
Virginia Muzquiz:Oh, that could be a client, because they're probably not
Virginia Muzquiz:going to refer me. So I put that in the client pile. This guy is
Virginia Muzquiz:a department manager of due diligence. I have no idea what
Virginia Muzquiz:that is. He can go in the neither pile, right? Like so you
Virginia Muzquiz:gotta sort them. Just sort them. So you know what it is. Could
Virginia Muzquiz:they be a partner, right? So, could they be a client? Might
Virginia Muzquiz:they would? Are they an audience member? Are they a potential
Virginia Muzquiz:referral source, or are they both, or are they neither? And
Virginia Muzquiz:you can just throw those away. Why have them sitting there? If
Virginia Muzquiz:you don't need them personally, I don't actually throw them
Virginia Muzquiz:away. I do like an auction. Like, hey guys, I have cards
Virginia Muzquiz:from all these people. You know, we, a bunch of us, get together,
Virginia Muzquiz:and we're like, here's all the cards I don't want. Does anybody
Virginia Muzquiz:want to look through these? And they're like, oh, man, this
Virginia Muzquiz:one's hot. And I'm like, okay, great. I got your card from
Virginia Muzquiz:Virginia. Musk, super easy entry, right? So we have these
Virginia Muzquiz:card swaps, um, so that's just, you know, you just have to have
Virginia Muzquiz:clarity around around those two things, and then you need a
Virginia Muzquiz:strategy for each of the like, how do you going to reach out to
Virginia Muzquiz:somebody who could be a potential client? How are you
Virginia Muzquiz:going to reach out to someone who could be a potential source,
Virginia Muzquiz:and if they could be both, how are you going to do that? So you
Virginia Muzquiz:just need those three approaches. So most people
Virginia Muzquiz:aren't following it because they don't know what to do because
Virginia Muzquiz:they don't have organization and strategy around that.
Jennifer Takagi:Gosh, I love that. And I kind of glanced over
Jennifer Takagi:on my desk, and I don't know how many years this has been sitting
Jennifer Takagi:there, I'd have to pick it up to look and so that means it just
Jennifer Takagi:needs to go in the trash can, right? No, I ordered new
Jennifer Takagi:business
Virginia Muzquiz:cards. Are they your business cards or are
Virginia Muzquiz:they other people's business cards. Yeah, they're mine. Oh,
Virginia Muzquiz:those came, yeah,
Jennifer Takagi:they're, they're, they came in which the
Jennifer Takagi:company I use. They're usually perfect, but they, they're not
Jennifer Takagi:quite right. And I don't know why I kept them, like, I
Jennifer Takagi:wouldn't give it to you, because you'd look at it and go, that
Jennifer Takagi:there's something not quite
Virginia Muzquiz:here. Okay? I don't know how, I don't know
Virginia Muzquiz:how, how PG Your show is, but I, I got a business card sent back
Virginia Muzquiz:to me, and my name was spelled V, I G, I n, a, Oh, okay. And I
Virginia Muzquiz:handed the card to Michael Mayer, the author of seven
Virginia Muzquiz:levels of communication, and he's like, did your parents
Virginia Muzquiz:really name you after the lady parts? I had just gotten a box,
Virginia Muzquiz:and I was in such a hurry I grabbed the box, I'd even look
Virginia Muzquiz:at the cards and literally, like, like, one of the top
Virginia Muzquiz:influencers in the referral space goes, Did your parents
Virginia Muzquiz:really name you after lady
Jennifer Takagi:bits? Not really what that was meant to
Jennifer Takagi:meant to be. Yeah, it's very interesting, because usually I
Jennifer Takagi:can lay out things and I'm like, Oh, that's not quite right, and
Jennifer Takagi:I can fix it, but somehow, either I didn't fix it, or they
Jennifer Takagi:didn't fix it. And so I'm like, and I just looked over there. I
Jennifer Takagi:was like, why is that still safe?
Virginia Muzquiz:Fire starter. But you know, if now to the
Virginia Muzquiz:point I thought You thought, I thought you were saying you had
Virginia Muzquiz:a big stack of cards that were like a year old, like, Oh, I do.
Virginia Muzquiz:I do. Those are not. Those are not. Those are not fire starter,
Virginia Muzquiz:okay, what you do? No, what you do. You grab those cards. I'm
Virginia Muzquiz:not kidding you. You grab those cards, and you divide them into
Virginia Muzquiz:the piles that I told you. And you go to LinkedIn, and you say,
Virginia Muzquiz:Hey, we met a while back. Thought I'd connect here. That's
Virginia Muzquiz:it. You may not remember we met a while back. Thought we thought
Virginia Muzquiz:I'd connect here. Okay, some people are going to be like, Oh,
Virginia Muzquiz:hey, thanks for reaching out. I don't remember meeting you.
Virginia Muzquiz:You're like, great, that's okay. Let's meet now.
Jennifer Takagi:Okay, during I'm a note taker. I wrote that
Jennifer Takagi:down
Virginia Muzquiz:during COVID, when the world, like, first shut
Virginia Muzquiz:down. And I'm like, Okay, I just moved 58 BNI chapters online. I
Virginia Muzquiz:have no idea what I'm doing. I need to, like, pivot. I'm
Virginia Muzquiz:watching Jay facet pivot. I'm watching him on a guy. They were
Virginia Muzquiz:my mentors. And I'm like, Oh, my God, how do I pivot? And then
Virginia Muzquiz:there were days when I was just super depressed, and I was like,
Virginia Muzquiz:Oh, I'm so depressed. And I thought, wow, if I'm depressed,
Virginia Muzquiz:I wonder who else is depressed. And so I found this big box of,
Virginia Muzquiz:like, other people's business cards, and I just started
Virginia Muzquiz:calling people out of the blue, like, Jennifer, hi. My name is
Virginia Muzquiz:Virginia muskies, and your business card is in a box, in a
Virginia Muzquiz:shoe box on my desk. So I'm just calling because COVID, this
Virginia Muzquiz:thing sucks. Are you okay? Like I'm lone. Are you lonely? I'm
Virginia Muzquiz:lonely. Are you lonely? And we, I did hundreds of 1000s of
Virginia Muzquiz:dollars of businesses and referrals in COVID from that
Virginia Muzquiz:shoe box full of business cards I made. I I made. Connections. I
Virginia Muzquiz:took notes. I was like, Who are you looking to me? Like, who
Virginia Muzquiz:would be helpful for you to meet? Since we can't network,
Virginia Muzquiz:I'm just going to figure out who I know that you might not know.
Virginia Muzquiz:Maybe you would do the same thing. Couple people got their
Virginia Muzquiz:shoe boxes out, started doing the same thing, and that's where
Virginia Muzquiz:the the shoe box exchange thing happened. But there were, you
Virginia Muzquiz:know, we just, we just sucked it up, and we were like, well, you
Virginia Muzquiz:handed me your business card a long time ago, so I wonder if
Virginia Muzquiz:you're still in business. I wonder if you're still meeting
Virginia Muzquiz:people. I wonder I suck. I didn't follow up, but neither
Virginia Muzquiz:did you.
Jennifer Takagi:It's so true. I've heard this story several
Jennifer Takagi:times from somebody who I'm gonna say they spoke on a
Jennifer Takagi:summit, and they collected all these emails, and a number of
Jennifer Takagi:months later they were going to speak on another summit. So they
Jennifer Takagi:emailed all those people who had registered for the first one,
Jennifer Takagi:and she got like, 70% unsubscribe and the other person
Jennifer Takagi:said, Well, how did it go with inviting people? She goes,
Jennifer Takagi:everybody unsubscribed, and she goes, Well, when was the last
Jennifer Takagi:time you emailed him? And she was like, Well, I never did. It
Jennifer Takagi:was like, Oh, so you collected their email and then you waited
Jennifer Takagi:till you needed something and emailed him again. Like, yeah,
Jennifer Takagi:that doesn't, that doesn't, right. That's that whole thing
Jennifer Takagi:of, will you marry me on the first date? Kind of,
Virginia Muzquiz:yeah. And, you know, there are, there are
Virginia Muzquiz:formulas for writing great welcome series. And my good
Virginia Muzquiz:friend Rob Goyette has 52 weeks every Monday, for your first
Virginia Muzquiz:year, you're going to get, you know, a personal like an A
Virginia Muzquiz:nurture email from Rob with a little, you know, like a little
Virginia Muzquiz:story and a tip or whatever. And you know, those are really
Virginia Muzquiz:valuable to build so that people are consistently hearing from
Virginia Muzquiz:you, you know, once a month, once a month, once a month, or
Virginia Muzquiz:once a week or whatever, with some level of consistency. But
Virginia Muzquiz:you know, you're not perfect. Nobody's perfect. We don't all
Virginia Muzquiz:follow up the way we're supposed to follow up. And sometimes you
Virginia Muzquiz:just have to say, oh man, so sorry. You know, so sorry I have
Virginia Muzquiz:and I don't know how kosher this is. I mean, I have reached out
Virginia Muzquiz:to people from my Gmail and said, Hey, Jennifer, I noticed
Virginia Muzquiz:you unsubscribed from my email list. What did I do wrong? And
Virginia Muzquiz:and I said, I won't email you again after this. Like I'm
Virginia Muzquiz:emailing you from my personal account asking, What did I do
Virginia Muzquiz:wrong? And some people are like, leave me alone. And I'm like,
Virginia Muzquiz:Okay, I'm done. Like, I won't, I won't. I said it at the very
Virginia Muzquiz:beginning. If you don't answer, I will not communicate with you
Virginia Muzquiz:again. I swear. I just want to know. And usually it's because
Virginia Muzquiz:they join, like, because I promoted somebody, or I made an
Virginia Muzquiz:ask, and i i They somehow got on the email master too soon,
Virginia Muzquiz:because I'm they're supposed to the way my automations are set
Virginia Muzquiz:up. They're supposed to be in the welcome series, and about
Virginia Muzquiz:halfway through, then they get the email master tag, and then
Virginia Muzquiz:they should be getting emails. And I was like, Oh, crap, you
Virginia Muzquiz:know? Like, I screwed up my automation, so I apologize for
Virginia Muzquiz:that. And then they're like, Yeah, I get it, you know? I'm
Virginia Muzquiz:like, it click here if you want to resubscribe. And some do and
Virginia Muzquiz:some don't, right? So that's just a tip for everybody before,
Virginia Muzquiz:like, put people in your nurture sequence, in your welcome
Virginia Muzquiz:sequence, and that should end with an invitation to a
Virginia Muzquiz:conversation or to something like or somewhere in there you
Virginia Muzquiz:want to invite them to have a personal interaction with you.
Virginia Muzquiz:That's not a sales call. And right around that, right after
Virginia Muzquiz:that email, that's when I subscribed them to the email
Virginia Muzquiz:list. So I make put them on the general email list.
Jennifer Takagi:Well, I recently did that because some
Jennifer Takagi:people had actually completed some forms, and then I did not
Jennifer Takagi:follow up. And so I did. I sent him an email from my Gmail
Jennifer Takagi:account, and I was like, Hey, you completed this form. This
Jennifer Takagi:was what you said. I didn't follow up, but I want to follow
Jennifer Takagi:up now and and, you know, offer a call about this and so, but
Jennifer Takagi:yeah, it was like, I don't really want it to go through my
Jennifer Takagi:main CRM, because this is, I want them to see that this is
Jennifer Takagi:like, actually, from me, from me.
Virginia Muzquiz:And another thing you can do, and you, you
Virginia Muzquiz:know, you are great on video, right? So you can use loom and
Virginia Muzquiz:actually create personal videos that are like, hey, you know
Virginia Muzquiz:what? I'm just dropping into your inbox to say, you know,
Virginia Muzquiz:thanks for filling out XYZ form. I, you know, lost track of time,
Virginia Muzquiz:didn't get back with you, but you you do matter to me. So I
Virginia Muzquiz:just wanted to say, hey, and would love to chat with you. If
Virginia Muzquiz:you'd like to connect. Just click on this button here, and
Virginia Muzquiz:let's get on for 15 minutes so you can tell me about you. And
Virginia Muzquiz:when I get on those 15 minute calls, I don't make it about me
Virginia Muzquiz:at all. I just like sit and listen to people what they have
Virginia Muzquiz:to say, and see if I can connect them to somebody or be helpful
Virginia Muzquiz:in some way. And so those calls are really valuable as well.
Jennifer Takagi:I love that. It's such a great idea. You've
Jennifer Takagi:given us so many good ideas on things to do to get started. So
Jennifer Takagi:I know in the show notes we'll have your LinkedIn. I also know
Jennifer Takagi:you've. Got a super simple and awesome opt in. Tell us what
Jennifer Takagi:your OPT in gift is, your CCTC or CTC
Virginia Muzquiz:report? Yeah, so it is a free report that I
Virginia Muzquiz:did called how to crack the collaboration code so you can
Virginia Muzquiz:find, cultivate and monetize strategic partnerships that will
Virginia Muzquiz:grow and scale your business. So it's all of it's all the tips
Virginia Muzquiz:and secrets I reveal a lot of the myths and the things that
Virginia Muzquiz:maybe you are watching other people doing and thinking, well,
Virginia Muzquiz:if they're doing it, I should doing it. I should be doing it,
Virginia Muzquiz:and you shouldn't. And and so, you know, there's a whole lot of
Virginia Muzquiz:like, just stop doing this and instead do that, right? So it's
Virginia Muzquiz:a, it's a nice, it's a nice segue into, into really, really
Virginia Muzquiz:understanding why your network is working or isn't working and
Virginia Muzquiz:what you can do about it.
Jennifer Takagi:Well, I love that you said what you know you
Jennifer Takagi:shouldn't necessarily be doing that I had a little period of my
Jennifer Takagi:entrepreneurial journey where the word just would trigger me
Jennifer Takagi:into like self doubt and frustration, and probably in the
Jennifer Takagi:end, a lot of anger and and it was because I worked with
Jennifer Takagi:coaches that said, just do this, then that will happen. And and
Jennifer Takagi:the just do this ended up being extremely complicated. Required
Jennifer Takagi:a lot of tech hiring a lot of people to help with the tech,
Jennifer Takagi:and then the that never came to fruition. And so, like, I love
Jennifer Takagi:that you're like, there are some things we just don't need to be
Jennifer Takagi:doing as entrepreneurs, and we need to focus on the things that
Jennifer Takagi:we're good at, and do that, and do more of that, and connect
Jennifer Takagi:with the right people.
Virginia Muzquiz:So yeah, and you don't need a lot. Here's a
Virginia Muzquiz:really interesting thing, and I'll just leave you with this
Virginia Muzquiz:thought. A lot of solo entrepreneurs come into the
Virginia Muzquiz:space, coaches, consultants, you know, experts. They come into
Virginia Muzquiz:the space and the first thing they think they need is, like, a
Virginia Muzquiz:whole bunch of tech, and they need a CRM, and they need a
Virginia Muzquiz:website, and they needed this, and I needed that, and I'm like,
Virginia Muzquiz:you know, you're going to spend 14 months spending money before
Virginia Muzquiz:you ever make a dime, so and wait for it, and then you're
Virginia Muzquiz:going to spend all that money, and you're going to make it all
Virginia Muzquiz:happen, and it's going to be non converting, because you've
Virginia Muzquiz:actually set yourself up for failure by creating a website
Virginia Muzquiz:that you like, but you don't know if you're if the person
Virginia Muzquiz:looking at it is going to care. So it's really important that
Virginia Muzquiz:you build out something work your business manually. There's
Virginia Muzquiz:a way to do some minor automations using Google
Virginia Muzquiz:workspace and save yourself the hassle and the distraction of
Virginia Muzquiz:complex, complicated tech, until you've got something that's
Virginia Muzquiz:converting and you actually you're like, yeah, like $1,500 a
Virginia Muzquiz:month for go high level makes a lot of sense, and I already have
Virginia Muzquiz:funnels that work, so now all I have to do is translate them
Virginia Muzquiz:into go high level, rather than building everything in go high
Virginia Muzquiz:level, only to find that it's a waste of time. And I can only
Virginia Muzquiz:say that because I have wasted 10s of 1000s of dollars on crap
Virginia Muzquiz:that doesn't convert because I listen to everybody else. And
Virginia Muzquiz:got Infusionsoft with Twilio with plus this with every
Virginia Muzquiz:integration known to man, I mean, and then paid traffic to
Virginia Muzquiz:stuff that doesn't convert, like it was a complete and utter
Virginia Muzquiz:money pit. And I'm on a crusade, don't do it yet. I'm not saying
Virginia Muzquiz:don't do it at all. I'm saying, if you're a solopreneur and you
Virginia Muzquiz:have not cracked a quarter million dollars, don't do it
Virginia Muzquiz:yet. Where
Jennifer Takagi:have you been the last eight years of my life?
Jennifer Takagi:Like, I mean, here I am. Here you are. Thank God you finally
Jennifer Takagi:showed up at the right time, apparently, um, but I did, like
Jennifer Takagi:I did all the things everybody said, you know, just do this
Jennifer Takagi:that will happen. Like, who finds my website? Like, nobody
Jennifer Takagi:finds my website unless I give them the link, because I met
Jennifer Takagi:them and they need to go to my website to book a call, right?
Jennifer Takagi:Like, that's how that happens. But I did have a conversation
Jennifer Takagi:with somebody recently, and she was like, it was going to be
Jennifer Takagi:$10,000 to set up my Kajabi website. And I was like, Wait,
Jennifer Takagi:stop, hold the phone. Like, what do you really need? And you
Jennifer Takagi:know, now that I've lived it, i i can tell people you don't need
Jennifer Takagi:all that. So I love that you've simplified it in so many ways
Jennifer Takagi:for so many people, and made it where it's like, actually
Jennifer Takagi:doable. Virginia, this has been a lovely conversation for me.
Virginia Muzquiz:Thank you so much. I really, really
Virginia Muzquiz:appreciate getting to come on the show and share. You're a lot
Virginia Muzquiz:of fun. You're such a ball of energy. I love it. Love it so
Virginia Muzquiz:much.
Jennifer Takagi:Well, let's wrap it up with one last thing.
Jennifer Takagi:What's your final thought when someone says success? What is
Jennifer Takagi:your definition or idea of success? Or a takeaway for our
Jennifer Takagi:listeners,
Virginia Muzquiz:my definition of success is to experience
Virginia Muzquiz:what. Want to experience in your life, to learn and grow in ways
Virginia Muzquiz:that fill your soul and to contribute massively to what is
Virginia Muzquiz:most important to you in the world.
Jennifer Takagi:You heard it first here people. I'm Jennifer
Jennifer Takagi:Takagi with destin for success, and I look forward to connecting
Jennifer Takagi:with you soon. You.